Privacy Notice

Your Privacy is Important to us

This Privacy Notice explains how Walk 'N Wag Cambridge handle personal data. We aim to the meet requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR) 2018, the guidelines on the Information Commissioner's website as well as our professional guidelines and requirements.

You will be asked to provide personal information when joining the Walk 'N Wag Cambridge team or using our services. The purpose of us processing this data is to provide optimum care of your furry friends and/or customer service to you.

The categories of data we process are:

  • Special category data including details of your furry friend for the purpose of providing the best care of your dog(s).

  • Personal data for the purposes of direct mail/email/text/other marketing.

  • Special category data including references and details of criminal record checks for managing our self-employed dog walkers.

  • Personal data for the purposes of managing our self-employed team.

Personal data is obtained when an individual makes a detailed enquiry and/or joins our WnW pack and the lawful basis for processing personal data such as name, address, email or phone number is:

  • Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract

  • Consent of the data subject

The retention period of personal data is 3 years after it was last processed. The retention period for self-employed team is 7 years.

We never pass your personal details to a third party except in the normal course of business ran via our online providers.  To read more about how they store and manage your personal data please click on Wix.com (https://www.wix.com/about/privacy), Simplybook.it (https://simplybook.me/en/policy) and Inuit Quickbooks (https://quickbooks.intuit.com/global/privacy/).

You have the following personal data rights:

  • The right to be informed

  • The right of access

  • The right of rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

Further details of these rights can be found at the Information Commissioner's website.

Our data controller is Darina, who is also our Information Governance Lead. Please contact Darina for a comment, suggestion or a complaint about your data processing at info@walknwag-cambridge.com or by calling 07548 774 137. We take complaints very seriously.

If you are unhappy with our response or if you need any advice you should contact the Information Commissioner's Office (ICO). Their telephone number is 0303 123 1113. The ICO can investigate your claim and take action against anyones who is found to have misused personal data. You can also visit their website for information on how to make a data protection complaint.

WE'd LOVE TO HEAR FROM YOU!

Get in touch if you would like to book a walk with us or have a query about our services.

 

Email: info@walknwag-cambridge.com

Phone: 07548 774 137

 

 

Or please fill out our Contact Form and we'll get in touch. 

© 2020 Walk 'N Wag Cambridge. 

Please read our Privacy Notice

  • White Instagram Icon
  • Facebook